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10 Things You Shouldn’t Say to Your Hairstylist
I decided to put together a small list of things you shouldn’t say to your stylist. I hope you find it funny…yet informative, and if you’re guilty of any of these things…now you know!
The business of beauty can be frustrating at times…we are challenged to please women that we don’t always know on a daily basis.
That’s why it’s a good idea to know what you can do to make it easier on us so you can get the look you’re hoping for!
Believe it or not, it sometimes feels like we’re expected to be psychics who read minds, have a magic wand, and maybe even a genie in a bottle!
It may take a few appointments for your stylist to learn what you like or don’t like, your personal style, and the experience/outcome you expect from each service.
If you find someone that listens to you and truly cares about what you want it’s only a matter of time before you can sit down and say- “Do what you want, you know what I like!”.
Getting to that point takes a little work on both ends, so here are a few tips!
10 Things You Shouldn’t Say
To Your Hairstylist
1. “I want to look like that(picture), but not like that.”
This one is both funny and frustrating for your stylist!
“What does that mean?”
I know that it is hard to find the perfect photo of what you want, and sometimes it can be hard to explain the style you’re trying to achieve without knowing the lingo.
If you’ve been there and didn’t get what you want…consider giving your stylist another try!
Search for images on Google, in magazines, etc., and bring a few examples if you can’t find one perfect picture.
I’ve had clients tell me they want the layers from one picture, and the bangs from another.
I love this because it gives me a much better idea
of what you’re looking for!
Every hair appointment you make should include a thorough consultation before any service, and if you’re not sure that you and your stylist are on the same page…speak up!
Once I get to know a client…the first few minutes of the appointment is more like a mini consultation…unless we’re making big changes! Remember to be thorough every time for the best results.
Your stylists asks(hopefully) specific questions and needs specific answers. The reason being…you will complain about your cut after not really saying what you want.
Can you read minds? We can’t either.
Here’s a great tip to remember:
If you feel uncertain about whether or not you were clear about what you want, then your stylist probably doesn’t have the best idea of what style you’re going for either!
While we’re talking about pictures…please don’t draw a picture for your stylist of the haircut you want(unless you’re a real artist).
Especially if it’s got something to do with a stick figure….click here to read about why this is a bad idea!
2. “Will that cut make my face look fat?”
Lets see…how to approach this lightly? If you already think your face is fat, then yes…it will still look fat.
Generally, by my personal logic, women who don’t need to worry about whether the cut will change the “fatness” of their face don’t ask…that means if you are asking it’s rhetorical.
Loving yourself the way you are, eating right, and working out will eliminate the yearning to ask that question.
Yes…some cuts are best for certain facial shapes, and can create the illusion that your face is more round or full. Your stylist will use her/his knowledge of facial structure to make sure you get a cut that’s most flattering.
The cut does not actually make you look “fat”.
3. “Do you know what your doing?”
If you don’t trust your current stylist, then find one you do trust.
It’s our job to make you look gorgeous…not explain our credentials and why we aren’t going to mess up your hair.
This one strikes me personally because I hear…
“Can you foil really good?”
“Don’t use those funny scissors on my hair!”
Foiling is my expertise…please…trust a board certified haircolorist, and don’t insult their abilities because you got your last foil at Supercuts!
As for the scissors…if your stylist is good at what she does…then she will not use texturizing shears if your hair shouldn’t be texturized. I understand that some of you have had bad experiences, but some stylists know what they’re doing.
Don’t be afraid of the razor…
Most hairstylists either feel comfortable using it, or they just don’t go there. I wanted to include this because I’ve seen several clients give the-“anxious, oh crap, what the heck is she doing” look when I pull out my razor.
Trust me, your stylist will not attempt a razor cut if she doesn’t feel confident using it. Or…maybe the chick really doesn’t know what she’s doing. It’s a gamble, but use your better judgement on whether or not you can trust the stylist you choose.
4. “I know I said I wanted red, but now I’m not sure if I like it.”
This one is very common.
We give thorough consultations because we want to give you exactly what you want.
Hopefully, your stylist asks the right questions and compares pictures and swatches to make sure you’re getting the color your heart desires.
If you got what you asked for…it’s not the stylists fault if you are changing your mind after the service.
Please…be a good client and admit that you got what you asked for.
We are not required to re-do your color free of charge because you can’t make up your mind. Most stylists will agree to make a few slight changes for a negotiated price, or no charge depending on the situation.
I don’t want any of my clients to “just live with it” for a month or more
if they are truly unhappy with the outcome.
I understand that sometimes it’s hard to vision what you will look like with a new color, or a break-up can make you do something drastic. As long as my client expresses her/his concerns I am happy to talk it over and do what I can to help.
I don’t want any of my clients to “just live with it” for a month if they are truly unhappy with the outcome, and if you’ve got a great stylist she/he probably feels the same way. On the other hand…if your stylist is being thorough and you call to come back in after every color, then you may be expected to pay for changes.
5. “I know Pantene is bad for my hair, but I don’t want to switch…why does my color fade so much?!”
Oh, it must be our fault that your color fades so fast.
I get occasional messages from clients two weeks after a color service saying that it’s fading and I need to do something about it.
I can’t tell you how many times I’ve heard a client say- “I just don’t see the difference in department store shampoo compared to salon shampoo.”. Well, if you’re only experiencing professional products the day of your service and going back to crap, you won’t see a difference.
Don’t insult our judgement and expertise on products and the effects they have on your hair. I consider color fading to be one of the biggest complaints and 99% of those clients use non-professional products.
They simply won’t switch, so your color will simply fade a lot!
Also no, color protect pantene is not just as good as professional color protect shampoos. Why pay for professional color and neglect it with cheap shampoo?
6. “I want a bang, but not like a bang.”
Go for it, or don’t go for it. It’s not the end of the world. I get lots of people who say they want a side bang but really want it to their chin. This results in one huge, ugly, chunky, awkward layer on the side of your face.
Just get the bangs!
If you do get the bangs:
Please try to stop by the salon for a quick bang trim in-between appointments! It’s usually complimentary or costs very little and you won’t risk poking your eye out while trying to cut them yourself.
If you need a little help deciding:
You may want to read To Bang Or Not To Bang? In this post I give you the skinny on bangs and how I determine whether or not they will look good on you!
7. “Can I see your color swatches?”
The answer is no.
This is my personal professional opinion and I know that some stylists feel differently.
Any Board Certified Haircolorist will have a mini client consultation swatch book at their station and will refer to that for your consultation.
If you like a specific color bring a few pictures for your stylist.
Everyone describes color differently, and this is the best way to ask for what you want. You can even bring in examples of colors you don’t like to make sure you and your stylist are on the same page!
Your stylist will custom formulate to give you the color you want.
I do not believe in bringing out an enormous color book and letting my client look in awe and confusion for 20 minutes at a bunch of colors that aren’t right for her.
If I feel that I’ve asked all possible questions and I’m still not sure what my client wants I may take out a few swatches to get a better idea. This is especially common with reds.
For example, I may choose 3 shades that I think will look best on you and are what you’re looking for. I will show you which one I recommend and let you show me which one you like the most.
I have a few reasons for this:
- You cannot pick out a color and expect it to turn out like the swatch. Swatches are generally made from white or non-pigmented hair and you probably don’t have that. Every color will look different on each persons hair.I explain this in 10 Reasons Not to Use Box Color.
- It’s unprofessional. A stylists color swatch book is their personal tool to aid in formulation of your color. We know what they mean, and you probably don’t.
- Our color swatches to a client is like a kid in a candy store. There are so many beautiful shades, your eyes light up and the wheels start turning! When you are overwhelmed with options you may suddenly forget what you really wanted and we all know what impulse decisions lead to!
8. “My hair is really damaged and dry, but I don’t want a deep conditioning treatment.”
I know we do awesome things with your hair but miracles are not one of them. If you need a deep conditioning treatment then please get one! Most salons offer a few different treatments for less than $40(and you get a great blow out afterwards).
Is it worth it to get your hair back in great shape? Definitely, but if the small cost isn’t worth it to you then you probably don’t care about how your hair looks THAT much. If the damage is from box color….you definitely need it!
For suggestions on how to save money on your hair without doing it yourself click here.
9. “Can you scratch my head a little more when you shampoo my hair?”
Again, no! Eww…
As cosmetologists we are taught several different massage methods for shampooing and they involve fingertips only. It is against our sanitation regulations to use our nails when shampooing your hair.
The reason for this is we could scratch something on your head, break the skin, and infect ourselves or others.
It is not our job to scratch your excessive itch, we are shampooing your hair so that it is clean and ready for a cut. If your scalp is that itchy its probably due to dandruff or buildup and sorry but I’m not getting up in there!
If a friend asks you to scratch a scab or their dry/dandruff built up scalp would you?
I hope not! Sorry to get gross about it, but sometimes a little perspective is needed.
10. “Why can’t you fit me in?”
We try our best at all times to fit in loyal clients during a time in need. I can probably speak for most stylists when I say that we will do whatever we can to get you in.
On the other hand, don’t expect to call on a Saturday morning and demand a haircut because you realized you needed it last minute. I’ve actually had this happen on several occasions where the client insulted the receptionist! Saying things like….”Why can’t she fit me in? It’s only a trim!”, and “I don’t understand why she can’t, I’ve been seeing her for over 3 years now.”.
The reason why is because we may be fully booked!
Would you rather wait a day or two….or get squeezed in 3 hours after the lunch break your stylist didn’t get to have?
Trust me…if your hairstylist is feeling hungry, sweaty, and on the verge of passing out….you may not get the best she can do that day.
Here are a few things to consider…
- The clients that do have appointments that day obviously called ahead enough to get in. You can too…
- Would you want a stylist to cut your color appointment short or rush through it just to make room for an irrationally demanding client? Of course not! In all fairness each client is paying for our time and quality work, that should not be compromised by someone who can’t plan ahead.
If you liked this post and have a sense of humor please check out this video on things clients say!
For more laughs check out 5 More Things You Shouldn’t Say to Your Stylist!
Professional Hairstylist | American Board Certified Haircolorist | Makeup Artist | Beauty Blogger
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